Privacy Policy
Framework
The Nossa Senhora da Graça Social Center is a reference institution. And not just in Alentejo. The country knows and recognizes the work done in the area of care for the elderly, in supporting those who live with different pathologies, in the quality of services that value home support and give another shine, another smile, to the Day Center .
At the Nossa Senhora da Graça Social Centre, as a Private Institution of Social Solidarity, we strive to give our best to users on a daily basis and to be a reference at local, regional and national level in the area of care provision, support in illness and at work of community development, oriented towards social inclusion, consolidating our social responses.
It is in this context, and given the sensitivity and specificity of the mission, organization and activity carried out, and based on our fundamental values, that we seek to ensure respect, guarantees and compliance with obligations in terms of privacy and protection of personal data.
This privacy policy aims to communicate internally, in a broad, transparent and clear way, the principles with which we carry out the operations of processing personal data, as well as the rights of all holders of personal data that are covered by our activity.
This privacy policy is subject to updates in accordance with the evolution of best practices and processes for managing privacy and the protection of personal data, or in accordance with any relevant changes, legal, regulatory, technological, or otherwise, which will have an impact on the risk for the holders of personal data or for the Nossa Senhora da Graça Social Centre.
Contacts of the person responsible for privacy and protection of personal data
For any information, suggestion or complaint related to the management of privacy and protection of personal data, you may
contact o Centro Social Nossa Senhora da Graça by the following means:
Email contact: socialbaleizao@gmail.com
Telephone contact: (+351) 284 924 325
Personal contact / Address:Estrada Nacional 260 s/n 7800-611 Baleizão
What personal data we collect and process
Centro Social Nossa Senhora da Graça is the entity responsible for the processing of personal data, which may cover data of different categories, such as general identification, data on the use of information systems or the website, data on personal situation, health or of a socio-economic nature, data arising from the contractual or general relationship with the Nossa Senhora da Graça Social Centre, historical data on operations, necessary for the pursuit of its humanitarian and social activities, data related to the programs and projects developed by the CSNSG , as well as promoting the respective activities.
It does so with full respect for the privacy and rights of the various holders:
- Collaborators; people who seek support from the Nossa Senhora da Graça Social Center, family members or legal representatives, within the scope of programs and projects managed or in which the Nossa Senhora da Graça Social Center participates, technicians / professionals who participate in these programs and projects, trainees, users of social networks and the website, benefactors, donors and other interested parties, with whom a relationship can be established within the scope of the mission of the Nossa Senhora da Graça Social Centre.
Personal data can be collected, in most cases by digital means (through forms), in person, and sometimes over the phone.
Data can also be collected indirectly through the network of partners, always within the scope of the activity of the Nossa Senhora da Graça Social Center and for the same purposes.
Lawfulness in the processing of personal data
Within the scope of the programs and projects in which the Nossa Senhora da Graça Social Center participates, the collection, treatment, handling and transfer, storage and processing of personal data are carried out for the fulfillment and execution of contracts, for the execution of professional training, in the pursuit of social support programs, national and international, for the fulfillment of the legal obligations arising from the social and humanitarian activity of the Nossa Senhora da Graça Social Center, for the preservation and protection of the vital interests of beneficiaries of the action of the Nossa Senhora Social Center da Graça, as well as in the legitimate interest of the Nossa Senhora da Graça Social Center to pursue its mission of social action, namely in response to emergency and crisis situations, including the respective dissemination and promotion, by physical and digital means.
Whenever necessary and appropriate, the Nossa Senhora da Graça Social Center requests consent and the expression of free, specific, informed and unequivocal will from the holders of personal data or their legal representatives, either in writing or orally, namely for the processing of data from sensitive categories and for carrying out promotion and dissemination actions through the website and newsletter, the holder being informed of his rights, with particular attention to situations of greater fragility and personal, social and economic vulnerability.
When and how personal data is transferred
Personal data processed by the Nossa Senhora da Graça Social Center may be transferred, for the same purposes, to entities required by law or to third parties, such as courts, health establishments, public and private, official authorities and partners, national and international, to guarantee the interests of data subjects in charge of the Nossa Senhora da Graça Social Centre. In the case of sharing with third parties outside the European Economic Area, we undertake to act as stipulated by the general data protection regulation, within the scope of transfers of personal data.
Use, handling and preservation of personal data
Personal data are processed through automatic and manual processes. Adequate and proportionate means are used through a process of assessing the risk and impact on the protection of personal data, for the respective protection and preservation, which include: an information security plan management of restricted and controlled access to all facilities and confidential information, reservation of access to sensitive data to authorized personnel, management of differentiated accesses and with different profiles to information systems and the celebration of confidentiality and professional secrecy commitments with employees, volunteers, partners, suppliers and interns, as well as the use of anti-intrusion techniques and encryption of devices, means and information, when necessary.
Personal data, in general, are stored for the duration of the contractual relationship with the Nossa Senhora da Graça Social Center, for the mandatory legal period or for historical interest. They may be kept for a longer period of time to ensure the mutual interest of the Nossa Senhora da Graça Social Center and the holders of personal data.
Personal data processed by Centro Social Nossa Senhora da Graça may be transferred, for the same purposes, to entities required by law or to third parties, such as third sector institutions, to ensure the best possible quality of social responses and the most appropriate response to the request made by the data subject.
Rights of holders of personal data
We guarantee compliance with the legislation and regulations in force on privacy and protection of personal data, having organized our processes to provide an effective response to requests for access, obtaining and consulting data, updating and changing it; deletion may be requested, delivery in a structured and current format, when and if applicable, restriction and opposition to processing and cessation of automatic processing of personal data for profile management, in the case of requests in accordance with the legislation in force .
There may be a need to request consent from the holders of personal data, for data processing operations with specific purposes. In that case, after giving consent, it can be withdrawn by contacting the Nossa Senhora da Graça Social Centre.
For any information related to the management of privacy and protection of personal data, you can contact the CSNSG by the following means:
Email contact: socialbaleizao@gmail.com
Telephone contact: (+351) 284 924 325
Personal contact / Address:Estrada Nacional 260 s/n 7800-611 Baleizão
Holders of personal data have the right to access information about the respective treatment, through the contacts made available, and may also exercise their rights of information and complaint with the national supervisory authority, the National Data Protection Commission.